Why Do Dental Clinics Struggle to Leverage Social Media Marketing?
Social media marketing and digital marketing can be wildly influential in the success of dental clinics. But knowing how to leverage these platforms properly is another challenge altogether.
Introduction
With all of
the competition in dental social media marketing, it is no surprise that
dentists are hesitant to invest time and energy into their social media
efforts. The problem is that they aren’t aware of all the benefits of using dental social media
marketing, or they think it will take too much time away
from their practice. But social media marketing, and digital marketing as a
whole, is a wonderful tool for dentists to grow their practice and start
bringing in more patients. With social media platforms being a way to broadcast
to billions of individuals, it is no wonder that dental professionals can find
great success.
But having
the avenue to success is not the same as achieving success itself. For many
dental professionals, the time and effort needed to make any noticeable returns
from social media marketing are not worth it. That is partly because of their
already stressed time schedules but also because dental professionals are
making several key mistakes that are bringing their social media marketing
campaigns grinding to a halt.
So that’s why
we have compiled a list of mistakes that dentists should keep an eye out for
when trying out social media marketing for their dental practice.
Wrong Audience Targeting
The most important reason for
failure in dental social media marketing is the same reason that affects any
type of marketing: Without a target audience, there will be no customers.
The concept of targeting your
ideal customer is one of the most fundamental aspects of success in any type of
business. It’s not enough to just think about what you’re going to sell or how
you’ll make money; you need to figure out who they are and where they live so
that when it’s time for them to purchase something from you, they’ll choose
your product over another one offered by someone else because it better fits
their needs.
Dental professionals need this
kind of information as well—and if they don’t know who their ideal patients are
or where those patients live (or even how many), then chances are good that
none will ever come through their doors!
Lack of commitment
Social media is a great way to
connect with patients and build rapport, but many dentists fail to use social
media because they are uncomfortable or outright afraid to use it. The truth is
that social media can be used effectively by any dentist who wants to build a
loyal following of patients who trust their opinion and recommendations.
However, it takes time and effort
for dentists to get comfortable with this type of marketing strategy because it
requires constant interaction with potential customers through messaging
platforms like Facebook Messenger (or similar apps).
It also requires that you have an
understanding of what your target audience wants from you as well as how
they’re most likely going to respond when presented with promotional offers
through emails—all while maintaining professional boundaries at all times!
Always looking at the bottom line
You must be prepared to help
patients with common questions, even if they don’t lead directly to
appointments, in order to succeed at dental social media marketing. You must be
prepared to answer the same questions multiple times in order to succeed at
dental social media marketing. This is because there are many people who still
don’t understand what dental social media marketing is or how it works, so they
ask you the same questions over and over again.
For example, if a patient asks
how much it will cost for them to get a crown or bridge made out of porcelain
veneers and you know that the procedure doesn’t come with any insurance
coverage (and it probably doesn’t), then you should be able to answer this
question without hesitation.
If not, then chances are pretty
good that your business won’t thrive because no one will want their teeth fixed
by an amateur dentist who can’t even provide basic information about his
practice’s services without prompting!
On social media, the biggest
benefit for dental practitioners is to show off their expertise and knowledge.
If you go in with the singular goal of only generating new paying leads, you’re
going to be sorely disappointed at the lack of results.
Fear
Another roadblock for dentists as they attempt to
use dental social media marketing is a fear of failure or ridicule. The fear of
failure can come from questions like:
• What if my colleagues think I am stupid?
• What if patients don’t care about what I am doing?
When you’re afraid of these things, it’s easy to
stop yourself from trying something new because you don’t want to risk looking
foolish in front of your colleagues, patients, and friends.
However, asking these types of questions will only
make matters worse by preventing you from making progress toward success! It’s
important that we all realize just how ridiculous this approach actually is –
because it means that we need some courage if we want any chance at succeeding
at our goals!
Being too ambitious
To be successful at dental social
media marketing, you must have a plan and focus on your practice and the local
area. Don’t try to do too much or everything at once—it will only lead to
overwhelm and frustration. If your goal is to become the biggest dental
practice in the entire country from the get-go, that is a much harder goal to
achieve on your own.
Not
understanding the algorithm
If you do not
understand how the algorithms work on Facebook, Instagram, and Twitter, your
posts may not get seen, which can cause your dental social media marketing
efforts to fail. It is important to understand that each algorithm has
different rules and criteria for determining what makes it through the system.
For example:
• Facebook’s
News Feed algorithm updates daily based on user activity; if you have a lot of
followers but they’re not engaging with your content often enough (liking or
commenting), then this could be contributing to why people aren’t seeing your
posts in their News Feeds.
• Instagram’s
algorithm changes every 30 days so there are no guarantees about what kind of
results will be achieved using this platform for promoting dental business
services or products – however, it does seem likely that those who post
frequently or consistently see better results than those who don’t.
• Twitter’s
algorithm is also updated regularly so again there’s no guarantee as far as how
well any given account will perform from week to week; however once again we’ve
found success when posting multiple times per week despite being new accounts!
Not having
a plan
Dental Social
Media Marketing is a great tool for dentists, but it can also be time-consuming
and difficult to implement if you don’t have a plan in place. If your practice
isn’t organized, your staff will have a hard time keeping up with social media
marketing tasks on their own.
Social media
gives you the opportunity to communicate directly with patients and potential
clients — but only if you know how to use it effectively! You need to be
organized so that all of your posts are scheduled well ahead of time (and not
just randomly thrown together at the last minute). You should also have a
strategy for creating content that’s relevant enough for people who might
actually follow your account.
Conclusion
There are many
reasons why dentists fail at using dental social media marketing but the most
important is that they don’t have a target audience. You need to know who your
customers are and what they want before you can successfully market them
through social media. By answering common questions and providing helpful
information, you can turn dental patients into loyal fans of your practice who
will come back again and again!
But if you
want professional help for your digital marketing and social media marketing
requirements, then contact BraveLabs today. Our
custom dental marketing
solutions can increase your new patient acquisition
rates at your dental practice.
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