BraveLabs

Would you ever eat a meal from a restaurant with bad reviews? Or what about visiting a hotel with no reviews at all? So then why do you expect patients to not judge your medical practice based on online reviews? This is the reason why your medical practice needs to focus on patient reviews online. Introduction One star or five stars. From where we eat, to our cab driver, to our groceries, and even our underwear. Today, there is a rating for everything. The proliferation of social media platforms and the dissemination of the internet has made the web a public forum where people can discuss everything. And what many are choosing to discuss is how they would rate business, products, and services that they have experienced. While people solely used to rely on word of mouth before choosing what products, services, or experiences they had, today they have the reviews of billions of strangers available through the internet. This great shift in how consumers approach and interact with bu...

The healthcare industry is one of the biggest and most competitive industries in the 21st century. With so many hospitals competing over patients, many businesses are increasingly worried about their bottom line. But as healthcare businesses try to improve their balance sheets, the answer may come from an expected source – improving patient experiences. Introduction The healthcare industry is one of the biggest parts of the US economy. It is also quickly becoming an increasingly competitive industry. With the average US citizen spending nearly $10,000 a year on healthcare, healthcare businesses are looking for ways to capitalize on this growing market. While the healthcare industry has often focused on increasing the number of patients that it serves as a way of improving its financials, what often goes unnoticed is the fact that hospitals can instead increase reimbursements per patient. This would be a mantra of quality versus quantity. Through patient experience improvement...