Healthcare Social Media Strategies to Win Patients’ Trust
Social media is where businesses can earn the trust of their customers. Healthcare practices, it’s also where they can earn the trust of their patients. Here’s how you can start to make your patient trust you.
Introduction
Healthcare is
a very competitive market. Physicians can’t afford to lose patients. But here’s
the thing – most physicians have no idea how to get new patients using social
media. They don’t know what works, and they are afraid of making mistakes that
could cost them potential businesses!
What if we
told you that there’s a way for you to win patients over by using social media in
a way that won’t cost you any more than what you’re already doing? Social media
is a powerful tool for physicians, but many physicians are still struggling to
use it effectively. Here are some tips for using social media that will help
you win more patients and build trust with your current ones. So if you’re a
physician and want to use social media to build trust with your patients, we’ve
got the solution for you! Read on below to find our list of healthcare social media
strategies.
Here’s how
to get started on social media
1. Create a
profile on Facebook and Twitter, and start posting content that’s relevant to
your field of expertise. You should also post content that educates your audience
about how they can stay healthy (and what they can do to avoid illness).
2. Make sure
that you’re posting content of value to your community – you don’t want people
feeling like they’re being sold to! You’ll also want to make sure that you’re
linking back to your website or another resource where they can learn more
about what you do.
3. Promote
yourself in other ways as well – for example, if you have a blog or newsletter,
post links to it on Facebook or Twitter so people can subscribe without having
to go through their email inboxes (this is especially helpful when someone
signs up for something through an email campaign).
4. Engage
with people who ask questions about healthcare and share information with them
directly instead of replying with canned responses—this will help build trust
between you and your patients
Healthcare
Social Media Strategies
Know your audience
This means
researching what kind of person is searching for information about your
healthcare practice on social media platforms like Facebook, Twitter, or
Instagram. You can also see what kind of content is being shared by your
competitors in this area. Knowing who you’re talking to will help you tailor
your approach accordingly—for example if most people searching for information
about a particular procedure are interested in hearing about how much it costs
before they decide whether or not they want it done; then that’s an area where
you want to make sure your message stands out from the crowd!
Be honest and transparent
When someone
is sharing information about their business on social media—whether that’s a
post about what they ate for lunch or a tweet about their latest
acquisition—they want honesty from the company they’re talking about. And when
someone shares their experience with yours on social media, they’ll trust that
the information they’re reading is true based on the tone and content of the
Use online reviews and testimonials
People love
hearing good things about their doctors. In fact, one study found that 85% of
consumers surveyed said they were more likely to contact a doctor who has
positive online reviews than one who doesn’t have any at all! For these
reasons, it’s important to consider how online reviews and testimonials can
help you win over new patients. Online reviews are an important part of staying
competitive in the industry; they can help you improve your reputation so that
current patients will return when they need medical attention again in the
future—and that’s when you’ll get more referrals!
Online
reviews are also a great way for new patients who don’t know much about your
practice yet to learn more about your services before hand-picking which doctor
is right for them. If they’ve read online reviews by other people who’ve had
similar experiences as them, then they’ll know exactly what kind of care they
can expect from
Update your presence
People want
to know that you’re there for them 24/7, so make sure your social media
accounts are always active with new content—even if it’s just a brief post
about new events happening in your practice or information about upcoming
events related to your field of expertise.
Conclusion
Social media
platforms like Facebook and Twitter are powerful tools for healthcare providers
to increase patient engagement and trust. However, the traditional methods of
advertising and marketing may not be enough to drive patients to your practice.
In fact, a
recent study showed that only 7% of patients who have received medical
treatment through social media say they would recommend it to friends or family
members. And if you’re using existing channels for advertising, such as radio
spots or billboards, you may be losing out on valuable exposure from potential
new patients.
BraveLabs helps physicians use social media
platforms to establish trust with their patients and grow their practice.
Contact today to learn what our custom social media marketing solutions can
do for you.
Comments
Post a Comment