6 Healthcare Social Media Marketing Strategies for Online Physician Brand
4.48 billion people use different social media platforms on a daily basis. By being present on social media platforms, healthcare facilities can significantly expand their reach at a fraction of the cost of traditional healthcare marketing. Organically promoting your brand on social media is the best way to advertise your healthcare brand without falling foul of regulators and laws as well.
With the rise of social media,
healthcare has experienced a significant shift in how it communicates with its
patients. The internet allows physicians to reach a broader audience than ever
before, but it also presents unique challenges as well. Patients expect proper
and clear communications more than ever before from their healthcare providers.
And more importantly, patients today want to receive healthcare from physicians
with their own brand. Not having a brand presence on the internet, whether it’s
through having your own healthcare websites or through your presence on social
media, is an easy way to lose potential patients to competitors.
The healthcare industry has
changed with modern forms of communication. But while physicians are trying to
adapt, some are going through growing pains at this juncture. This can create
confusion for patients and increase the chance that they will not follow
through on treatment plans or appointments. But if you know how to navigate
these new waters, then you can make sure that your practice stays one step
ahead of competitors when it comes to online marketing strategies.
But creating a social media
strategy can seem complicated for many healthcare facilities, having not grown
up with the birth of social media platforms. That’s why we have created six
simple strategies that you can use to become a healthcare facility that
dominates the social media landscape. From TikTok to LinkedIn, here are 6
healthcare social
media strategies for physicians that help you build your
brand as a physician.
Create a dedicated
social media team
If you want to be successful
on social media, it’s important to have a dedicated team. A dedicated team will
help build relationships with patients and create content that is relevant to
your brand.
Here
are some examples of social media teams:
Marketing
department –
This can be any department within the hospital or clinic that has an employee
who is responsible for managing their own social media accounts (and possibly
those of other departments). These employees can also work closely with
marketing staff in developing campaigns and strategies on behalf of their
respective organizations.
Hospital
communications director –
This person oversees all communications efforts at the institution level; this
includes things like press releases, websites, billboards/billboards, and a
holistic approach to the entire communications strategy for your healthcare
facility including social media as well.
Create dedicated social media
teams at all levels of an organization so everyone involved knows what they’re
doing when it comes time to create content specifically tailored toward
reaching healthcare professionals via social networks like Facebook Messenger
etcetera—and vice versa.
But having your own social
media department means hiring a lot of employees. A copywriter, a strategist, a
designer, and possibly more. This can bring significant costs to an activity
that’s intended to be a low-capital way of establishing a brand and increasing
reach to audiences. That’s why many physicians choose to delegate these tasks
to a healthcare social media
agency instead. These agencies are able to build your
brand online while being much more affordable and scalable than your own social
media team.
Engage with patients on
social media
Engage with patients on social
media by posting relevant posts regarding health topics such as nutrition,
exercise medicine, or other issues related to wellness care—and even offer
advice! Remember, You’re not just sharing information; you’re also providing
value for people who need help navigating through difficult situations or
making lifestyle changes toward better overall health outcomes (e.g., quitting
smoking). Respond to patient questions and concerns – this provides engagement
and is critical in building trust. At a time when patients crave better
communication from their healthcare providers, it’s also a way to differentiate
your services.
Stay up-to-date on the latest
news, trends, and events within your field of medicine by following industry
leaders on social media platforms such as Facebook, Twitter, and LinkedIn. This
can be particularly helpful if you have an active personal brand that’s visible
in your community (or even if it isn’t).
Establish your brand through visual posts
Visual content is one of the
most important aspects of your social media strategy. It can help you establish
a brand and drive traffic to your website, as well as engage with patients in
new ways.
Visuals are engaging, which
means they’re more likely to be shared than textual posts. They also work well
on mobile devices or when users are scrolling through their feeds at high
speeds (like when waiting in line). This makes visual content ideal for
mobile-first campaigns because it doesn’t waste time loading up before being
consumed by viewers—and if there’s nothing else happening on a particular post,
viewers don’t mind scrolling through some pretty pictures instead!
Create content that
resonates with healthcare consumers
Share your practice’s
expertise and knowledge. Physicians are often the experts in their fields, so
it’s important to share the knowledge you have about your specialty practices
with patients and followers on social media. This can be done through blog
posts or video interviews, for example, but it should always be done in a way
that educates others about your practice’s services and how they can benefit
from them.
Social media allows patients
and clients to engage with each other via messages, photos, and videos. By
sharing their experience at your practice with followers on social platforms
like Facebook and Twitter, you can give them a personal connection with the
services they receive at your office or hospital. This helps build trust
between yourself and those who come into contact with your brand online—which
leads helps you build a better brand presence.
Offer useful and shareable content about health
and wellness
When you write blog posts or
create video tutorials, ensure your content is relevant to your audience. If a
patient has been asking about a certain disease, include that in your blog post
or video series. If the topic of interest isn’t related to the patient’s
condition but is still helpful for them, then go ahead and post it!
This not only helps you carve
your niche but also ensures that the audience that you’re building is full of
people who would actually be interested in your services. This is one of the
easiest ways to have a soft start to a demand generation campaign for your
healthcare brand.
Share your practice’s
expertise and knowledge
You can use social media to
share your practice’s expertise and knowledge. Provide useful and shareable
content about health and wellness. Share patient education, facts about
healthcare, information about your practice, and patients—even if they are not
patients of yours! This will help build trust with those who are interested in
learning more about what you do for them.
Offer patient education on
social platforms like Facebook or Twitter where there is an opportunity for
engagement with followers who may find value in the content that you provide.
Early outreach programs don’t
only help you build trust but also are one of the easiest ways to improve
patient engagement and deliver better experiences. Think of examples like
MayoClinic or Healthline, which have now become household names due to the
sheer amount of reliable information that they provide to millions of people.
Conclusion
Social media is a good way for
physicians to connect with their patients, build relationships, and share
information about their practice. As more people turn to social media for
health care information, it’s important that healthcare providers engage on
social channels with their patients and potential patients. The key is to make
sure that you’re offering them useful content while also establishing your
brand as an expert in your field. The more people know about what it is like
being treated by someone who works for you (or even just thinks about going
there), the better chance there may be for them to consider coming back again
in the future! Social media can be a great tool to increase engagement, brand
awareness, and loyalty.
These six social media
strategies can help physicians boost their online presence and establish a
positive brand in the digital age. But if you want to let the experts handle
your social media needs, then we are here to help. BraveLabs helps
physicians establish themselves as a brand while keeping their costs down.
Learn more about how you can leverage social media platforms for your own
success today.
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