Can AI revolutionize healthcare consumer experience?

AI is changing the world rapidly and there is very little that will remain the same in the coming few years. For the healthcare industry, AI is a treasure trove of opportunities but also the chance to equal the playing field while improving the customer experience.

Introduction

Artificial intelligence is a field that is progressing rapidly in innovation. As computing power increases, we have been able to develop more and more powerful AI software. But at the same time, better-developed AI has been able to leverage its increased computational power more efficiently. Innovations like machine intelligence and deep learning have expanded the uses of AI.

These improvements in AI have set the stage for the next technological revolution. AI is soon expected to be able to help develop improved AI, but also for thousands of other use cases. From helping the world combat climate change to helping us write better, the world is just on the precipice of seeing the next stage of AI evolution.

AI is expected to change the world and businesses across all industries and sectors. For some industries and sectors, the change that would be brought about is intuitive and obvious. But for many other industries and sectors, the change that AI can bring is not obvious even though it may be far-reaching.

AI in healthcare

With increasing sophistication in what AI can do and what tasks it can undertake, the healthcare industry is ripe for changes once the next generation of AI arrives. Here are some of the ways that AI in healthcare is revolutionizing healthcare technology and practices.

Research

Already, AI (natural language processing, machine learning, and deep learning) is being used in the healthcare industry. AI today is starting to be used for the formulation of new drugs and the mapping of the human genome.

But it’s not just cutting edge-research where AI is integrating itself into the healthcare ecosystem. AI is getting to become a more prominent part of everyday processes in the healthcare industry.

Consumer Appliances

One of the biggest adoptions after the COVID-19 pandemic has been the use of improved AI in consumer health appliances. AI and the Internet of Medical Things (IoMT) have made it easier for millions of patients to keep a better tab on their own health conditions.

Disease Detection

Advanced AI is being used to make faster and more accurate early detection of diseases possible in the healthcare industry. The use of AI to detect cancer has already progressed rapidly in the previous few years. As improvements continue, one day AI can make the first detection of diseases in patients. In conjunction with better consumer appliances, it is easier for AI to detect various conditions like diabetes, heart conditions, and hormonal issues as well.

Diagnosis

While detection is not the same as diagnosis, neural networks like Google’s Deep Mind Health and IBM’s Watson for Health use the massive amount of healthcare data to help physicians make a more informed diagnosis in a time span that would be impossible for just a human alone.

Administrative Tasks

Perhaps something that is easily overlooked, AI may soon one day entirely take the burden of administrative tasks off of medical professionals. Setting doctors free from administrative workload can make medical practices much more competitive with larger healthcare organizations and also improve patient experiences.

Mixed Reality

Mixed reality refers to technology that uses either or both virtual and augmented reality. With the use of better technology and AI, one of the biggest changes to the healthcare experience may be that it shifts even more towards remote consultations than physical ones. Such a change would drastically improve access to healthcare for millions of people while also freeing up healthcare resources for more intensive patient requirements.

Conclusion

AI is rapidly changing the world, and the world of healthcare is not immune to the changes that are coming. From the way that we treat patients to the way that medical interventions are designed, AI stands to change everything. But many medical practices are overlooking the potential changes that AI will bring to the consumer experience side of healthcare.

With so many changes expected to happen in a short period of time, many healthcare businesses are nowhere near ready to handle the coming changes. But if healthcare businesses don’t adopt the new technologies, they can risk getting left behind and suffer from being late adopters. At the same time, adopting these new technologies faster can also mean that they don’t fully understand the capabilities of these innovations due to a lack of familiarity.

That’s why healthcare businesses need to already start preparing for the complete AI revolution that is coming to the healthcare industry. With many healthcare businesses not even going fully digital yet, the time is drawing close for healthcare businesses to make the jump.

BraveLabs helps healthcare businesses to implement digital processes for greater success. If you want to learn more about how going digital today will make your business more adaptable to the AI revolution, then contact us today.

 

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