5 Demand Generation Tips for Healthcare Businesses
Using a demand generation funnel in healthcare marketing strategy can lead to great dividends as it reduces patient acquisition costs while increasing the number of patient acquisitions.
Patient acquisition today is one
of the costlier propositions for any healthcare business that’s trying to grow
bigger. Finding new patients can be hard as the number of hospitals across the
US continues to grow – over 6,000 by the latest count. This growing body of
healthcare organizations constantly competes with each other to add more
patients to their business. Only through retaining old patients and acquiring
new patients is a healthcare business able to grow.
However, it is easier said than
done. The organic patient acquisition can be a trickling rate due to the
abundance of choices that patients get when it comes to choosing a healthcare
provider today. As a result, most of the acquisitions come from different
marketing campaigns. These campaigns can be costly, especially when you are
competing with a lot of other healthcare facilities in a small area. Through
these marketing campaigns, healthcare businesses spend anywhere from $100-$350
to acquire just a single patient.
While the cost of healthcare
spending per average patient is above $10,000 in the US, that doesn’t represent
the median figure of healthcare spending for most practices. The real revenue
that most new patient generates is magnitudes lower and as a result, most
healthcare practices are losing money when they spend money on expensive
marketing campaigns.
This dynamic of acquisition cost and
median revenue is why healthcare businesses have started to look to marketing
practices like demand generation as an alternative.
Demand Generation
Demand generation is a
marketing process where a business attempts to increase its certified inbound
leads (individuals who are keen on the services being given by your healthcare
brand). Demand generation uses the power of engagement and targeted
intervention to influence individuals who would be most interested in the
services that a business provides.
Demand generation creates
demand in the potential patients by engaging with them and informing them about
the problems they may have and revealing the solutions to the same problems.
Demand generation covers a host of different activities that improve customer
engagement and create long-term interest in a business.
You can learn more about
demand generation’s basics in our other blog.
5 Demand Generation tips
Demand generation
marketing for healthcare can be complicated but
doesn’t have to be. BraveLabs lists five
simple, non-technical yet effective ways that healthcare businesses can start
to integrate demand generation into their marketing strategy.
1. Improving Local SEO
As stated above, there are a lot of
healthcare institutions that are present in the US today. For many urban areas,
there can be a plethora of healthcare providers to choose from. But patients
today aren’t selecting their healthcare providers in the old-fashioned methods
anymore. Individuals now look for healthcare providers based on what the
internet tells them. If your healthcare business is able to optimize its SERP
(search engine results page) ranking based on local searches from patients,
your business stands a much higher chance of being the one that acquires a new
patient.
2.
Giving solutions to the problems
Nearly 70 percent of US adults
look up medical information online and over one-third try to diagnose their
medical conditions using information available on the internet. By providing
the information that your ideal leads would be looking for, you are able to
position yourself in the right place on the internet while also cementing your
authority as an expert in that particular field of medicine. These customers
who find you through your information will be more likely to convert to a
qualified lead for your business.
3. Dial
in a content strategy
In a market full of
alternatives, you need to position your healthcare business as a prime
authority while ensuring that all prospective customers have heard about you.
You can do this by creating brand awareness and establishing domain authority
(note; we are talking about the non-SEO meaning of the term).
Your business is able to
achieve both goals through the use of a carefully planned content strategy.
Through the publication of medical content, healthcare businesses are able to
build credibility and disseminate their name to a larger audience. Blogging,
social media posts, and videos are essential parts of a successful content
marketing strategy for healthcare businesses.
4.
Nurturing leads
So, your business takes the
above three tips to heart and starts to see an increase in the number of leads.
That’s the end of the story, right? But as you wait on the increased
acquisitions to realize, nothing seems to happen.
That’s because demand
generation isn’t just about finding and creating leads. Demand generation
necessitates the creation of proper lead nurturing strategies till the time
that a potential customer enters your healthcare facility to become a paying
customer.
5.
Partner with an expert
Demand generation strategies
like account-based marketing, pay-per-click campaigns, and more can give
extremely high ROI. But most healthcare businesses that aren’t the size of
mega-hospitals will neither have the budget nor the time required to dedicate
entire teams to the process.
That’s why partnering with
experts in healthcare marketing is a value-based proposition for healthcare
businesses. Healthcare businesses are able to reap the benefits of demand
generation without the investment of setting an entire process for it.
Conclusion
A healthcare business needs
patients to grow and demand generation presents an organic way to go about
doing so in an ethical manner. Through demand generation, healthcare businesses
are able to bring down their patient acquisition costs and are able to grow
their business.
Through the above five tips,
healthcare businesses can get the ball rolling on connecting with potential
patients that are going to be more likely to convert to qualified leads.
BraveLabs provides healthcare businesses with
the tools and resources they need to engage in a successful demand generation
campaign. Contact BraveLabs to learn
more about how you can grow your business with demand generation.
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